The following are answers to some of the most frequently asked questions about cremation services. Please call or write us if you have concerns or need more information. Planning ahead gives peace of mind for the individual and the surviving family members.
Our direct line: (859) 261-2444
What do we do at the time of death?
Contact Cremation Society of Northern Kentucky. After notification, your loved one is brought back to our facility, so your loved one never leaves our custody. This eliminates any mistakes or confusion. We do not use third party cremation or storage facilities. Cremation will take place as soon as the death certificate can be signed, and the cremation permit has been issued.
What if something happens away from home?
A death away from home can be a very frightening experience with a feeling of being lost and not knowing to whom to turn. We are affiliated with international, national, and state associations through membership in CANA and NFDA. With over 4,000 members and associates all across the U.S., Canada and many foreign countries, we can see to it that all arrangements are taken care of. Just call Cremation Society of Northern Kentucky and we will handle everything.
Who should I call in the middle of the night?
Our personal staff is on call 24 hours a day, 7 days a week, 365 days a year to instantly respond to your every need. If anything should happen, just call our emergency response line at KY 859-261-2444 and one of our staff will personally call you immediately and take care of everything for you. If your loved one is at a hospital, nursing home or under hospice care, let their staff know to call Cremation Society of Northern Kentucky and everything will be handled for you.
Can I have a traditional viewing/visitation?
Some families think that if you choose cremation you cannot have a traditional type funeral with a viewing or visitation. However, cremation is a dignified new tradition that can be arranged with visitation, calling hours, full mass or services at church. After the ceremony of choice, our families are free to gather with family and friends instead of going to the cemetery. We work hand in hand with Fares J. Radel Funeral Home to provide complete services.
Where does the cremation take place?
At Cremation Society of Northern Kentucky all of our cremations take place at our own exclusive crematory. We do not cremate for any other funeral home, nor do we out-source any of our cremations. Our personal in-house service eliminates any possible mistake or confusion. Your loved one never leaves the custody of our facility and the ashes are given only to you or someone you specify.
Are all crematories the same?
We have an open door policy and encourage our families to tour our crematory facility and see for themselves the strict guidelines we follow. We do not cremate for other funeral homes or cemeteries. We encourage you to ask other cremation providers to tour their crematory.